Support, Maintenance and Managed Services

  • Selectable SLA (8×5, 11×5 and 24×7) Support and Maintenance Services
  • Single Source Support/Maintenance Services for Integrated Data Center Infrastructures and Private Clouds  (Server Farms, Storage, Virtualization, Core Networking, System Applications, Metro/Geo-Clustering and Disaster Recovery)
  • Financial Applications-aware Infrastructure Support Services for Oracle Flex Cube and Temenos T24 Core Banking Systems, Tieto Card Suite; OpenWay WAY4 and Compass+ Tranzware/Tranzaxis Card Processing Centers; IBM Mobile First
  • Middleware-aware Infrastructure Support Services for Oracle DB/RAC/AS/WL/DG/DV; IBM WebSphere family, IBM Spectrum; SAP HANA
  • System-level Software Support Services for Nutanix, AHV, vSphere, SRM, Horizon; IBM AIX, PowerHA, PowerVM; Microsoft Windows Datacenter Server; RHEL and SLES
  • Backup Solutions Support
  • Support for Hybrid-Cloud infrastructures
Projects
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